Referral Support
To join the referral program you must be accepted by the GHQ team to participate. You can register for a referral code here: https://gamershq.com/refer-a-friend
There is no limit to how many referrals you can send. Once you send out a referral and the user makes a purchase with your code, you will receive your HQ credit. You can view your history of referrals here: https://gamershq.com/refer-a-friend-dashboard/
There is no limit to how many referrals you can be rewarded for. Once you send out a referral and the user makes a purchase with your code, you will receive your HQ credit. You can view your history of referrals here: https://gamershq.com/refer-a-friend-dashboard/
Once you obtain a referral code you will get access to the dashboard. In the dashboard you can see “generate link”. Click this to obtain your referral URL and make changes to which part of the website users will see when they use your link. This is good to direct them to specific areas You can find the dashboard here: https://gamershq.com/refer-a-friend-dashboard/
Your referral ID is determined by the order in which you applied. Only a GHQ Crew member can alter this for you, however there should not be a reason to do this. In the event something occurs where you feel an ID change is required , please contact support@gamershq.com.
Still have questions?
HQ Credit Support
You can earn HQ credits in various ways.
- Everytime you make a purchase online.
- By reviewing a product.
- Sharing featured content.
- Giveaways and contests.
HQ Credit provided to you through means other than purchases will display in your HQ Credit history as a manual addition. You can see a list of your HQ Credit here: https://gamershq.com/my-account/
HQ Credits can be redeemed upon checkout. Once you add an item to your cart and proceed to checkout you will see the option to redeem your points which will discount the remaining cost to pay. Once you redeem your points the HQ Credit dashboard will update with the changes here: https://gamershq.com/my-account/
Some products are featured for a limited time such as new releases or special bundle discounts and will have a different value.
No. HQ Credits are non-transferrable from credit to cash.
Store credit will last for 12 months upon being obtained online. In store location HQ credit does not expire however.
Account Support
Your order number is located within your order history on the my-account page. You’ll find the number example #12345 which you can use to reflect on any progress of the item. Find your order history here: https://gamershq.com/my-account/
In the event that something happened to your item, you can review our refund policy and request a refund here: https://gamershq.com/refunds
The wish list is currently only available to local customers in the Topeka, Kansas area. The wish list function will be added to the website for all users eventually, but in the meantime it is required for Topeka customers to contact the store directly to request an item added to their wishlist.
Wishlist items only reflect items that come into the store, and not items that become listed on the website. Please give us a call at 785-271-0479
Once you have a coupon code ready, you can apply it to the apply coupon section at the checkout page. If the coupon is valid the discount will automatically be applied on checkout.
